GENERAL INFORMATION GUIDE
- In Alphabetical Order -
This General Information Guide
shall help assist staff of BRE OS to answer common questions related to
training at ATCA, as well as to familiarize the students with the training
environment in
·
ARRIVAL
Arriving classes will be met at
Individual students arriving ahead of schedule or at a later
time or date cannot be met at the airport.
The following modes of transportation to Goodyear are suggested:
1.
Super Shuttle:
Rates are presently approximately $31.00
one way. It is the most reasonable way
to take the shuttle, but it will take more time due to multi-routing and
frequent stops. Drivers require the zip
code of destination (Goodyear zip code
is 85338). Upon arrival receipts should be submitted to ATCA for reimbursement
consideration.
2.
Taxi or
limousine:
Rates are presently approximately $55.00
one way (about 30 minutes from
3.
Use of Sky Cap
(Porter Service):
The charges for using Sky Cap to
transport baggage from the baggage claim area to the bus, taxi or supper
shuttle are $2.00 per piece. The student using this service is responsible for
payment of these charges.
Upon
arrival at the campus of ATCA, the students are asked to pick-up their room
keys at the front desk in Bldg. 104, the Administration and
NOTE: In case
students get rerouted on different flights and will not arrive as scheduled, it
is important to notify the school.
During office hours, the number to be called is: 623 932 1600
After hours and on weekends, the number to be called is: 623 925 4010
·
CAFETERIA
An on-site Cafeteria is managed by Morrison Dining. It is available to all students, guests, and
staff. The opening hours are
MONDAY through SUNDAY: Breakfast 0500 – 0930
Lunch 1000 – 1500
Dinner 1600 – 2000
Beverages/Snacks 0500
– 2000
Sunday
Brunch 1100 – 1300
Meals can be purchased only by using a debitek meal card. Meal
cards can be found in the “Welcome Folders” placed in the dorm rooms prior to
arrival. If cards are lost, ATCA has to charge a replacement fee of $3.00.
·
CARS
Buying: Most students buy cars from classes finishing their training. Alternatives are dealerships in the area or classified section of the West Valley View newspaper which comes out every Wednesday and can be found at the Circle K convenience store or Fry’s Food & Drug Store. There are always students getting ready to go home who are also trying to sell their vehicles.
Registration Process:
When buying a vehicle, the paperwork involved can become quite confusing. It is very important to get a “clean” title
(no lien holders) from the seller(s).
The seller(s) must have their signature notarized on the back of the
title. You will fill out the section on the back of the title under ”Buyer
Information”. Once the title is filled
out correctly, take it to the Motor Vehicle Department to get a new title in
your name. We have a public notary on site, working in the personnel
department.
Car Insurance:
It is an
Selling: As
the seller of a vehicle, it is very important to have all owners of the vehicle
have their signatures notarized on the back of the title. The buyer then gets the title. Most students try to sell their vehicles to a
new class arriving, or sometimes employees are looking for vehicles. There is a bulletin board to post
advertisements in the student mail room.
Repairs: The local
·
CLIMATE
From the desert floor to the highest pine-covered mountain
peak, Arizona’s renowned sunshine ensure that nearly every day is a perfect one
for outdoors activities or simply relaxing by a sparkling swimming pool.
While the summer months are very hot, it can get quite
chilly in winter, especially in the mountain regions. To give you an idea what to
expect and to pack, consult
·
CHECKS
Personal/Euro Checks from out-of-state are not recognized in
this area of the
Specific banks in the area will provide banking services,
which include checking accounts and debit cards.
·
CREDIT CARDS
ATCA encourages all students to have a common credit card
available while staying in the
Deutsche Bank EC-Cards
are accepted for cash withdrawal at the Bank of America in
·
CREW ASSIGNMENTS
ATCA Flight Operations assigns Student Pilots to Instructor
Pilots (Crew). The number of Student
Pilots assigned to an Instructor Pilot (IP/SP ratio) usually is 1:2, 1:3, or in
exceptional circumstances 1:4.
Students should turn in a list to Dispatch (PHX ZW 12) and
Administration not later than 2 weeks before arrival at PHX, indicating, which
student pilots would like to be assigned as a team. The class-speaker will be
assigned to the instructor pilot who is in charge of the class (Class
Coordinator).
·
CREW CHANGES
The syllabus provides for various controlled crew changes;
for example, when completing a certain training phase, taking progress checks,
and when the phase of the training requires specific IP qualifications. Other than that, it is the intention to
maintain crew assignments. However, crew
changes may be required due to:
-
IP Vacation
-
IP Sickness
-
IP Family
Medical Leave Act
-
IP Leave of
Absence
-
IP Jury Duty
-
IP Duty Travel
-
Union Contract
·
CUSTOMER RELATIONS
ATCA has scheduled regular meetings with Class Speakers and
ATCA’s President. If the President is
not available, meetings will be held by the Vice President or by the Flight
Operations Manager. Meeting time and
location will be available at flight dispatch counter.
ATCA maintains an “Open Door Policy”. However:
1.
Flight
training related problems should be addressed through the following chain of command:
Instructor
Pilot
Class
Coordinator
Chief
Pilot
Flight
Operations Manager
President/Chief
Executive Officer (CEO)
Additionally,
the Deputy Head of Training of LFT (PHX OS 1/F) acts in
2.
Housing/Administrative
related problems should be addressed as
follows:
Administration
Manager
Vice
President/Chief Financial Officer (CFO)
President/Chief
Executive Officer (CEO)
·
DEPARTURE
Since ATCA cannot provide individual course completion
dates, students can not plan their departure from ATCA without having consulted
the Scheduling Supervisor, the Chief Pilot, or the Deputy Head of Training.
In general, the departure date is the day after
the final flight and completion of all check-out procedures. Several scenarios
could apply:
(1)
Students
depart as booked (by
(2)
Students
complete training after scheduled end of training: ATCA will rebook students.
Since the Phoenix-Frankfurt flight has been discontinued,
ATCA will make arrangements to send students back to
On the rare occasion that a student is off-loaded from the
flight, the student should contact local Lufthansa personnel for help in
reserving a hotel room for the night. All receipts should be submitted to LFT
in
(3)
Students
complete training ahead of schedule and depart earlier: ATCA will try to rebook
students on earlier flights. In case of unavailability of flight, it is the
students’ choice to try to fly on a stand-by basis. Should students either be
off-loaded or not be accepted on a standby basis, ATCA will not be responsible
for additional costs incurred by the student.
Dress code: Students will be booked in Economy Class and
listed in Business Class on a space available basis. Traveling in Business
requires strict adherence to the following dress code:
·
Generally
casual business attire
·
Tie is
required for males
·
No jeans, no
shorts
·
No athletic
shoes or sandals
Reminder: Lufthansa luggage limitations: 2 check-in bags: 70 lbs (31
kg) each, 1 extra bag maximum 22 lbs (10 kg), and 1 carry-on bag: 18 lbs (8 kg)
and not exceeding the following measurements: length 21 inches (53 cm), width
17 inches (43 cm), height 7 inches (18 cm).
Reduced
rates for cargo shipments are offered to student pilots. A signed authorization
form is required. Shipping and receiving is the responsibility of the
individual student. With the closing of
the PHX station, students must drop-off their cargo in person at LH-Cargo in
·
DISMISSAL
A student pilot may be dismissed from flight training for
reasons of:
(a)
Performance
(b)
Discipline
·
DORMITORIES
Students will be assigned single occupancy rooms in our
on-site dormitories. (Dormitories 107,
108) Rooms are fully furnished; linen
and towels will be provided.
Space permitting, ATCA will rent dormitory rooms to family
members and friends of students at a price of $40.00 per night in a student
room and $50.00 in a guestroom with individual bathroom.
Students will be responsible for their guests and will have
to insure that they adhere to ATCA’s house rules and regulations.
·
DRIVING LICENSES
It is not required to get an
Within the first few days of your arrival Administration
personnel will arrange for transportation to and from the diver’s license
facility.
·
FLIGHT LESSONS
The training program consists of specific numbers of lessons
with a specific number of hours.
It is the intention to keep total flight time within that
time frame. However, other circumstances
(e.g. weather, air traffic) may cause an extension or a short cut of a
lesson. Also, aircraft system
malfunctions while airborne may lead to a return to Goodyear or to another
appropriate destination. These extensions or interruptions of training lessons
are beyond control of ATCA.
·
FLIGHT LOG BOOK
Student Pilots are required to keep their personal flight
log book up to date. Entries made must
correspond with those of ATCA training records. The FAA log book entries differ
from JAA log book entries. Ask your instructor for explanation.
·
HOLIDAYS
ATCA is closed on the following holidays:
New Year’s Day (01 January)
Memorial Day (last Monday in May)
Independence Day (04 July)
Labor Day (first Monday in September)
Veteran’s Day (12 November)
Thanksgiving Day (last Thursday in November)
Day after Thanksgiving (Friday after Thanksgiving)
Christmas Day (25 December)
If a holiday falls on a weekend day, it will be observed as
follows:
·
IDENTIFICATION CARD
Various situations such as buying alcoholic beverages,
entering pubs, or discotheques will require personal identification, including
photograph (e.g. official passport, US – American Drivers License). A personal identification is also required
during flight training.
The wearing of the student I.D. badge is a requirement when
on duty or in the office building/flight line.
·
The CBT (Computer based Training) Center in the
FNPT-building provides students with wireless high-speed Internet access and
Internet telephony. Twenty-seven computers as well as wireless access for
laptop users are at their disposal. All
stations are equipped with an AudioPilot aviation headset adapter permitting
the usage of the headsets issued for flight training and all stations can
access a network printer. A wireless WLAN is available. Detailed connectivity
information can be found in the student welcome folder.
Students can sign up for free individual e-mail addresses
via several advertisement driven mail services, such as Microsoft Hotmail,
USA.NET, or Yahoo. Laptop users can obtain free Internet connectivity through
numerous service providers; one popular and tested source is NetZero. Detailed
information is available at www.netzero.com
·
MAILBOX
Mail is delivered Monday through Friday.
ATCA has open mailboxes available for students (by class).
ATCA is not responsible for lost/stolen mail, messages, or
other material.
·
MEDICAL CERTIFICATE
A valid Class I German
Medical is required throughout the entire training period. In case that medical
expires while in the
In addition, a valid FAA Medical Certificate is required
when flying ATCA-aircraft. Minimum
requirement is a FAA Medical Certification Class III (FAA Form 8500-9). Local FAA Flight Physicians are available to
issue medical certificates to students at the students’ expense. PHX ZW 41 will assist upon request.
·
ATCA office building will be open during operational hours
(according to Flight Schedule).
·
OFFICE HOURS
Office hours are 0830 – 1630, Monday – Friday, except for
holidays.
·
OPERATIONAL HOURS
Operational Hours are related to the actual schedule of
Flight Operations and begin 1 hour prior to first scheduled departure (ETD)
until 1 hour after final landing (ATA).
·
POSTAL ADDRESS
Airline Training Center Arizona, Inc.
Phone + 623 932 1600
Fax + 623 925 4078
(The country code for the United States
·
QUALITY CONTROL FLIGHT TRAINING
In addition to various enrollment requirements, ATCA
students are subject to the ATCA Failure Policy. This policy, as published in the LFT Training
Manual, outlines progressive steps to be followed when insufficient student
performance has been demonstrated.
·
RECREATIONAL FACILITIES
ATCA offers on campus:
tennis courts, basketball courts, volleyball courts, 2 swimming pools
with an outdoor barbecue area, a fitness center, and a bar-and-billiard room.
Shaded
Pool Aera
Fittness
room
Beach
Volley Ball
New
FNPT II
·
RENT-A-CAR
ATCA does not operate a carpool or rental car service. Local rental car agencies are available close
to Goodyear. Following are the
addresses:
Hertz Rent-A-Car
Located in
Pioneer Ford
Phone +
The above rental agencies have agreed to provide reduced
rates to ATCA students and staff.
·
ROOM KEY
Room keys (envelope with name) for arriving students will be
available at the front desk (Office Building No. 104/Main Entrance). After office hours/operational hours, the
night guard on duty at the front desk will issue keys.
The night guard may not be available immediately, since
building inspections are part of the duties.
The student then is asked to wait for the return of the night
guard. (between 10 and 15 minutes)
·
SCHEDULE
ATCA Flight Operations generally plans one lesson per flying
day per student. As lesson time increases from
·
SIGHTSEEING
Discount coupons and
brochures for various attractions in
·
SKI HARBOR AIRPORT
It is not permitted to use the Lufthansa Student ID Card to
pass through the security check-points at
Using the Lufthansa Student ID Card to pass thru the
security check points constitutes a violation of the Airport Security Act
and is punishable by fines up to a couple of thousands of dollars. Only
airline employees on duty and in possession of a security clearance are allowed
to pass through security checkpoints.
·
STUDENT PILOT CERTIFICATE
A Student Pilot Certificate is required for SOLO-flying of
ATCA aircraft unless the student already holds at least an FAA private pilot
certificate. FAA Medical Certificate (FAA Form 8420-2, yellow copy) will serve
as Student Pilot Certificate. If
students arrive at ATCA with 3rd class medicals but without Student
Pilot Certificate, the local Flight Safety District Office will issue the
Student Pilot Certificate.
·
TELEPHONE SERVICE
ATCA has installed a number of public telephones in the dormitories as well as in the office building (mailbox area) for private use by students. Local calls are free of charge. Long distance calls require phone cards or prepaid calling cards. Office phones and fax machines are not available for private use. However, ATCA will forward received messages/faxes to the addressee.
There is one fax machine available for private use with a prepaid calling card or phone card.
·
TICKET OFFICE
ATCA operates a small ticket office.
The capabilities are limited; however, the following
services are available:
- issuing of reduced fare tickets according
to existing interline
agreements (family-plus discount tickets
have to be purchased in
- assistance with return flight arrangements
- checking flight availability (if not
available via the Lufthansa Intranet/ TravelEx)
·
TRAINING CONTRACT
ATCA personnel are not authorized to make decisions
deviating from the training contract between LFT and the Student Pilot. Contractual and financial matters are handled
by the CEO and/or CFO only.
·
TRAINING DAYS
Training Days are days when students are available for
ground, simulator, and/or flight training.
Normal Training Days are from Monday through Sunday, except for
holidays. Students and their instructors are scheduled four days for flying
followed by two days off.
·
TRAINING PROGRAM
ATCA plans flight training according to the training
syllabus with a specific graduation date.
However, individual crews will complete the training program on
different days.
·
TRAINING TOOLS
In order to provide first class training to our students, it
is essential that students have the necessary training tools required for the
specific training program. Even if such
tools are distributed in BRE such as OM-B and FOM, it is the responsibility of
the student to have them available in PHX.
In case lost or forgotten material has to be replaced, ATCA would have
to charge these costs to the student.
·
UNIFORMS
Pants and Polo-shirts will be issued upon their arrival in
·
VISA
A valid M-1 Visa is
required for Non-Immigrant Student Pilots enrolled in a training program
(vocational school) at ATCA. In order to
obtain the respective visa from a local U.S. Consulate prior to entry to the
Note: It is required to present
the I-20 form to the immigration officer upon entering the
·
VISITORS
Visitors of students are always welcome at ATCA but must be
accompanied at all times by the student or ATCA personnel. At no time is the visitor allowed on the
flight line unaccompanied.
Visitor passes are available at the front desk and must be
worn visibly. At the recreational and
dining facilities, passes are not necessary.
In accordance with the training permit issues by the LBA,
students are allowed to have only one visitor accompanying them on a training
flight once during the course of their training at ATCA.
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Appendix A ATCA Organization Schematic
Appendix
B ATCA Campus Layout
------------------------------------------------------End------------------------------------------------
Distribution: BRE OS
PHX
OS1/F
PHX ZW and all
Department Heads
FRA OF (Info)
PHXZW43/01MAY2005
Appendix A Organization
Schematic
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1 2 3 4 5 6 7 8 9 10 |
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Matthias Kippenberg CEO/Head of School |
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Björn Surén CFO/Finances |
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Udo Gerz Deputy Head of Training |
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1 2 3 4 5 6 7 8 9 10 |
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Steven Sando Safety Pilot |
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Juergen Roesch Quality
Management |
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1 2 3 4 5 6 7 8 9 10 |
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Jay Gines Chief Pilot |
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Gil Monti Chief Pilot |
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Scott Wemple Chief Pilot |
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1 2 3 4 5 6 7 8 9 10 |
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Earnest Thornhill Manager Scheduling/Dispatch |
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Sherry Harwood Administration, Visa Medical, Rooms |
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Lori McConnell Ticketing, Uniforms, Meal Cards |
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James Williams Building Maintenance Dormitories |
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1 2 3 4 5 6 7 8 9 10 |
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Ernest
Copeland Director Aircraft
Maintenance |
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1 2 3 4 5 6 7 8 9 10 |
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Brian Ames Aircraft Maintenance Parts Department |
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Dave Kuhlman Aircraft Maintenance Technical Logbooks |
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Charlie Byrd Aircraft Maintenance Technical Logbooks |
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1 2 3 4 5 6 7 8 9 10 |
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Maria Schuck-Chapman Controller (IT, WLAN, |
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1 2 3 4 5 6 7 8 9 10 |
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Pam Rapuano Assistant Accounting Manager, Cashier |
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Susan Redman Flight-hours, Student Monitoring
System (SMS) |
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Mark Kaplan Accounting Manager |
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1 2 3 4 5 6 7 8 9 10 |
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Cafeteria |
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Rich Kane Manager Personnel |
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Appendix
B ATCA Campus Layout
NOTES:
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