GENERAL INFORMATION GUIDE
- In Alphabetical Order -
This General Information Guide
shall help assist staff of BRE OS to answer common questions related to
training at ATCA, as well as to familiarize the students with the training
environment in
·
ARRIVAL
Arriving classes will be met at
Individual students arriving ahead of schedule or at a later
time or date cannot be met at the airport.
The following modes of transportation to Goodyear are suggested:
1.
Super Shuttle:
Rates are presently approximately $31.00
one way. It is the most reasonable way
to take the shuttle, but it will take more time due to multi-routing and
frequent stops. Drivers require the zip
code of destination (Goodyear zip code
is 85338). Upon arrival receipts should be submitted to ATCA for reimbursement
consideration.
2.
Taxi or
limousine:
Rates are presently approximately $55.00
one way (about 30 minutes from
3.
Use of Sky Cap
(Porter Service):
The charges for using Sky Cap to
transport baggage from the baggage claim area to the bus, taxi or supper
shuttle are $2.00 per piece. The student using this service is responsible for
payment of these charges.
Upon
arrival at the campus of ATCA, the students are asked to pick-up their room
keys at the front desk in Bldg. 104, the Administration and
NOTE: In case
students get rerouted on different flights and will not arrive as scheduled, it
is important to notify the school.
During office hours, the number to be called is: 623 932 1600
After hours and on weekends, the number to be called is: 623 925 4010
·
CAFETERIA
An on-site Cafeteria is managed by Morrison Dining. It is available to all students, guests, and
staff. The opening hours are
MONDAY through SUNDAY: Breakfast 0500 – 0930
Lunch 1000 – 1500
Dinner 1600 – 2000
Beverages/Snacks 0500
– 2000
Sunday
Brunch 1100 – 1300
Meals can be purchased only by using a debitek meal card. Meal
cards can be found in the “Welcome Folders” placed in the dorm rooms prior to
arrival. If cards are lost, ATCA has to charge a replacement fee of $3.00.
·
CARS
Buying: Most students buy cars from classes finishing their training. Alternatives are dealerships in the area or classified section of the West Valley View newspaper which comes out every Wednesday and can be found at the Circle K convenience store or Fry’s Food & Drug Store. There are always students getting ready to go home who are also trying to sell their vehicles.
Registration Process:
When buying a vehicle, the paperwork involved can become quite confusing. It is very important to get a “clean” title
(no lien holders) from the seller(s).
The seller(s) must have their signature notarized on the back of the
title. You will fill out the section on the back of the title under ”Buyer
Information”. Once the title is filled
out correctly, take it to the Motor Vehicle Department to get a new title in
your name. We have a public notary on site, working in the personnel
department.
Car Insurance:
It is an
Selling: As
the seller of a vehicle, it is very important to have all owners of the vehicle
have their signatures notarized on the back of the title. The buyer then gets the title. Most students try to sell their vehicles to a
new class arriving, or sometimes employees are looking for vehicles. There is a bulletin board to post
advertisements in the student mail room.
Repairs: The local
·
CLIMATE
From the desert floor to the highest pine-covered mountain
peak, Arizona’s renowned sunshine ensure that nearly every day is a perfect one
for outdoors activities or simply relaxing by a sparkling swimming pool.
While the summer months are very hot, it can get quite
chilly in winter, especially in the mountain regions. To give you an idea what to
expect and to pack, consult
·
CHECKS
Personal/Euro Checks from out-of-state are not recognized in
this area of the
Specific banks in the area will provide banking services,
which include checking accounts and debit cards.
·
CREDIT CARDS
ATCA encourages all students to have a common credit card
available while staying in the
Deutsche Bank EC-Cards
are accepted for cash withdrawal at the Bank of America in
·
CREW ASSIGNMENTS
ATCA Flight Operations assigns Student Pilots to Instructor
Pilots (Crew). The number of Student
Pilots assigned to an Instructor Pilot (IP/SP ratio) usually is 1:2, 1:3, or in
exceptional circumstances 1:4.
Students should turn in a list to Dispatch (PHX ZW 12) and
Administration not later than 2 weeks before arrival at PHX, indicating, which
student pilots would like to be assigned as a team. The class-speaker will be
assigned to the instructor pilot who is in charge of the class (Class
Coordinator).
·
CREW CHANGES
The syllabus provides for various controlled crew changes;
for example, when completing a certain training phase, taking progress checks,
and when the phase of the training requires specific IP qualifications. Other than that, it is the intention to
maintain crew assignments. However, crew
changes may be required due to:
-
IP Vacation
-
IP Sickness
-
IP Family
Medical Leave Act
-
IP Leave of
Absence
-
IP Jury Duty
-
IP Duty Travel
-
Union Contract
·
CUSTOMER RELATIONS
ATCA has scheduled regular meetings with Class Speakers and
ATCA’s President. If the President is
not available, meetings will be held by the Vice President or by the Flight
Operations Manager. Meeting time and
location will be available at flight dispatch counter.
ATCA maintains an “Open Door Policy”. However:
1.
Flight
training related problems should be addressed through the following chain of command:
Instructor
Pilot
Class
Coordinator
Chief
Pilot
Flight
Operations Manager
President/Chief
Executive Officer (CEO)
Additionally,
the Deputy Head of Training of LFT (PHX OS 1/F) acts in
2.
Housing/Administrative
related problems should be addressed as
follows:
Administration
Manager
Vice
President/Chief Financial Officer (CFO)
President/Chief
Executive Officer (CEO)
·
DEPARTURE
Since ATCA cannot provide individual course completion
dates, students can not plan their departure from ATCA without having consulted
the Scheduling Supervisor, the Chief Pilot, or the Deputy Head of Training.
In general, the departure date is the day after
the final flight and completion of all check-out procedures. Several scenarios
could apply:
(1)
Students
depart as booked (by
(2)
Students
complete training after scheduled end of training: ATCA will rebook students.
Since the Phoenix-Frankfurt flight has been discontinued,
ATCA will make arrangements to send students back to
On the rare occasion that a student is off-loaded from the
flight, the student should contact local Lufthansa personnel for help in
reserving a hotel room for the night. All receipts should be submitted to LFT
in
(3)
Students
complete training ahead of schedule and depart earlier: ATCA will try to rebook
students on earlier flights. In case of unavailability of flight, it is the
students’ choice to try to fly on a stand-by basis. Should students either be
off-loaded or not be accepted on a standby basis, ATCA will not be responsible
for additional costs incurred by the student.
Dress code: Students will be booked in Economy Class and
listed in Business Class on a space available basis. Traveling in Business
requires strict adherence to the following dress code:
·
Generally
casual business attire
·
Tie is
required for males
·
No jeans, no
shorts
·
No athletic
shoes or sandals
Reminder: Lufthansa luggage limitations: 2 check-in bags: 70 lbs (31
kg) each, 1 extra bag maximum 22 lbs (10 kg), and 1 carry-on bag: 18 lbs (8 kg)
and not exceeding the following measurements: length 21 inches (53 cm), width
17 inches (43 cm), height 7 inches (18 cm).
Reduced
rates for cargo shipments are offered to student pilots. A signed authorization
form is required. Shipping and receiving is the responsibility of the
individual student. With the closing of
the PHX station, students must drop-off their cargo in person at LH-Cargo in
·
DISMISSAL
A student pilot may be dismissed from flight training for
reasons of:
(a)
Performance
(b)
Discipline
·
DORMITORIES
Students will be assigned single occupancy rooms in our
on-site dormitories. (Dormitories 107,
108) Rooms are fully furnished; linen
and towels will be provided.
Space permitting, ATCA will rent dormitory rooms to family
members and friends of students at a price of $40.00 per night in a student
room and $50.00 in a guestroom with individual bathroom.
Students will be responsible for their guests and will have
to insure that they adhere to ATCA’s house rules and regulations.
·
DRIVING LICENSES
It is not required to get an
Within the first few days of your arrival Administration
personnel will arrange for transportation to and from the diver’s license
facility.
·
FLIGHT LESSONS
The training program consists of specific numbers of lessons
with a specific number of hours.
It is the intention to keep total flight time within that
time frame. However, other circumstances
(e.g. weather, air traffic) may cause an extension or a short cut of a
lesson. Also, aircraft system
malfunctions while airborne may lead to a return to Goodyear or to another
appropriate destination. These extensions or interruptions of training lessons
are beyond control of ATCA.
·
FLIGHT LOG BOOK
Student Pilots are required to keep their personal flight
log book up to date. Entries made must
correspond with those of ATCA training records. The FAA log book entries differ
from JAA log book entries. Ask your instructor for explanation.
·
HOLIDAYS
ATCA is closed on the following holidays:
New Year’s Day (01 January)
Memorial Day (last Monday in May)
Independence Day (04 July)
Labor Day (first Monday in September)
Veteran’s Day (12 November)